Returns & Exchange

All Rangtarini pieces are handcrafted by skilled artisans. Each piece is unique — minor variations in stone, finish, or colour are inherent to the craft and add to their beauty.

Exchange Policy

We're Here to Help

We want you to love your jewelry. If something isn't right, we'll make it right.

Product damaged in transit
Wrong product delivered
Manufacturing defect
Quality concerns

Please note: Minor variations in handcrafted pieces, change of mind, or sizing preferences are part of the unique character of artisan jewelry and not eligible for exchange.Exchange is not applicable on products delivered outside of India.

How to Request an Exchange

1

Contact Us

Reach out within 7 days of delivery via WhatsApp or email

2

Share Details

Send us photos of the product and describe the issue

3

We Review

Our team will review and confirm within 24 hours

4

Free Return Shipping

We'll arrange pickup at no cost to you

Free return shipping arranged by us
Items must be unworn with original packaging
Exchange processed within 10-15 working days

Refund Policy

We prefer to make things right with an exchange, but refunds are available in these situations:

Lost in Transit

If your package is lost during shipping (by our courier partner), we'll issue a full refund immediately.

Cannot Replace

If we're unable to provide a suitable replacement for your piece, we'll refund your purchase in full.

All approved refunds are processed to your original payment method within 7 working days.

Questions?

Our team is here to help with returns, exchanges, or any concerns

We're available Monday–Saturday, 10 AM – 7 PM IST